Set up your hotel or homestay on Smart Studios
Create your workspace (or ask us to, after a walkthrough), sign in to the admin console and open Setup checklist. Add your rooms, set a base rate for each, choose how you take payments, invite your staff by role, and press Request go-live. We check your setup and confirm the go-live date, which is when any subscription and founding-partner discount start.
This guide is for businesses that run their own property on the Smart Studios platform: hotels, homestays, serviced apartments, guest houses, hostels and PGs. If you are a guest or an owner at Gaur City Center, see the other help sections instead.
Before you start
- A mobile number for your business that is not already a Smart Studios guest login (it becomes your admin login)
- Your business legal name, property name and city; your GSTIN if you have one
- An authenticator app on your phone (Google Authenticator, Microsoft Authenticator or similar): every admin uses two-step sign-in
- Your room list with nightly rates; a spreadsheet works
- Create your workspace
If “Start free setup” is shown on the Get started page, use it: verify your mobile with a WhatsApp code, enter your business details, choose a password and accept the platform and data-processing terms. Otherwise book a walkthrough and we create the workspace with you.
- Set up two-step sign-in
The first time you open the admin console it asks you to scan a QR code with your authenticator app. You enter a 6-digit code from it at least every 12 hours.
- Add your rooms
In Setup checklist use Quick add (for example rooms 101 to 110, “Deluxe”, ₹3,200 a night, 2 guests), or Unit Management for floors, areas and amenities, including its CSV import. Each room becomes bookable at once; day-use blocks start switched off.
- Set rates
Every room needs a base nightly rate. Use Rates & Restrictions for weekend prices and minimum stays, or tick that your base rates are enough for now.
- Invite your staff
Add each person with their role: front desk, housekeeping, maintenance, kitchen, security or driver. They get an email with a temporary password and land in the app for their role.
- Channels, branding, payments and messages
Request the Channex connection for Airbnb and Booking.com (we connect it with you; you keep your OTA logins), add your name and logo, choose to collect payment at the property or ask for online payments, and review which WhatsApp messages guests should get (all start off).
- Request go-live
When the steps marked “needed to go live” are done, press Request go-live. We check your setup and confirm the date by email.
Can other customers see my guests or bookings?
No. Each organisation’s data is kept apart in the database itself (row-level security per organisation), and your staff can only see your organisation.
Who owns my guests’ data?
You do. You are the Data Fiduciary under the DPDP Act and we process the data only on your instructions, as set out in the data-processing terms. You can ask for a full export at any time.
Do reminders and housekeeping tasks run automatically for my property?
They are being switched on organisation by organisation. Ask us at go-live which automations are on for you.
Are the terms final?
Not yet: the platform and data-processing terms are drafts under legal review. We send the final versions to sign before any fee is charged.