Your shop page, QR code and Insights

1. 1

   Open My Shop Page

   In the portal menu under Studios, or the Shop page button on your Vendor Dashboard. The link at the top is your page address.

2. 2

   Fill in Details

   A one-line description, a paragraph about your shop, the phone and WhatsApp numbers customers should use, and an optional email. Untick “Show my phone number” to hide it; customers can still WhatsApp you if you add a WhatsApp number.

3. 3

   Set your Timings

   Tick the days you open and set the times. Add a break for a lunch closing. Closing after midnight is fine. The page then shows “Open now · closes 9 pm” or when you open next. Use the note for holidays.

4. 4

   Share your QR code

   On QR & share, download the QR image or the A5 poster for your counter, and share the link on WhatsApp, Facebook or by email. Scans are counted separately in Insights.

Orders on WhatsApp (walk-in shops)

1. 1

   Open the link in the message

   Each order message ends with three links: Accept & confirm price, Can’t take it, Add a remark. Tap one on your phone — no login. The first time on a phone, enter your 6-digit shop PIN.

2. 2

   Check the list and revise it

   Change a quantity with + and −, change a unit price, remove what you don’t have (the bin icon), or add an item, a delivery or packing charge, or a discount. The revised total updates as you go; Undo changes puts the customer’s list back.

   Add a remark explaining a change, like “Coke 500 ml is out — sent 750 ml”. The customer sees it with the order.

3. 3

   Add a payment link if you use one

   Optional. Without one, the customer pays your UPI QR (if you added your UPI ID) with the amount and order number filled in, or pays at the shop.

4. 4

   Accept, then tell the customer

   Press Accept. Then Send the confirmation to the buyer opens WhatsApp with the total, what changed, how to pay and the order’s tracking link already written — press send.

5. 5

   Revise again if needed

   Until the customer pays you can open the Accept link again and send a revised total. Once they say they’ve paid, the amount is locked.

6. 6

   Confirm the payment and finish

   When the money shows in your UPI app, press Payment received; then Ready and Completed. The customer’s UPI reference appears on the order when they enter it.

If your shop is walk-in only, customers can tap Add on your products and send you the list on WhatsApp. Each list gets an order number (like SS-7K3QX2) and three links at the bottom of the message: Accept, Can’t take it and Remark. Tap one on your phone — no login. Accept asks for the total (your listed prices are filled in) and an optional payment link; then send the ready-made confirmation to the customer on WhatsApp. Their order page updates straight away, with your UPI QR and the amount if you added a UPI ID on My Shop Page.

Your own domain (Plus)

Buy a domain from any provider, then enter it on the Own domain tab — a subdomain such as shop.yourbrand.in works everywhere. Add the CNAME record shown there at your domain provider and press Check again. Once it is live, your page opens on your domain with a secure certificate, and your www.mysmartstudios.com page forwards there.

Insights and suggestions (Pro)

Insights shows visits and visitors by day, where they came from (QR code, Google, social apps, your domain, the Smart Studios search), the searches your shop appeared in and your most viewed products. You are compared with the other shops in Gaur City Center by their median and average only — no other shop’s own figures are shown, and comparison starts once at least three other shops are live.

Suggestions come from what people search for: products nobody in the complex sells yet, searches that found other shops but not yours, and products drawing interest elsewhere. Price suggestions flag a price above MRP, a price well above what other shops charge for the same product, or one so low you could earn more and still be the cheapest. You always set your own prices.