Upload documents and how your data is handled

Upload documents under Documents in the portal — PDFs or images up to 10 MB each. Files go to private storage, are only retrievable by your own account, and sensitive identity fields are encrypted at rest.

Under a minute per file

  1. Open Documents and choose your file

    Select the file, give it a name you will recognise, and pick a category.

    What this screen needs from you

    What you enterRequiredFormatExample
    FileAnything larger or a different type is rejected with a clear message.RequiredPDF, JPG, PNG or WebP — max 10 MBaadhaar-front.pdf
    Document nameRequiredShort textAadhaar card
    CategoryRequiredID proof, lease, invoice, policy or receiptID proof
    The Documents screen in the guest portal
    Documents — your paperwork in one place, not scattered across chat.

How your files are handled

  • Stored in private object storage — files are never served from a public URL
  • Only your own signed-in account can retrieve your files
  • Sensitive identity fields are encrypted at rest
  • Deleting a document removes it from your list

For what we collect, why, and how long we keep it, see our privacy policy.

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