Payments, receipts and GST invoices

You can pay by card, UPI or netbanking through our payment provider. Every booking and paid service order appears under Invoices in the portal with its status, and each has a downloadable GST invoice showing the tax break-up.

  1. Open Invoices

    Every completed stay and paid service order is listed with its amount and payment status.

    The Invoices screen listing bookings and service orders with amounts and payment status
    Invoices — bookings and service orders together.
  2. Download the GST invoice

    Open the invoice you need and download it. It shows the taxable value and the GST split out separately.

    Claiming this on business expenses? Add your company GSTIN to the booking before you pay — it cannot be added to an invoice after the fact.

Paying at the property

If you settle at the desk by cash, UPI or bank transfer, the front desk records that against your booking, so what you see in the portal matches what you actually paid.

Is GST included in the price shown?

Yes. Displayed prices are inclusive of GST, and your invoice shows the tax break-up separately.

My payment failed — is my booking gone?

No. The booking stays in your account as unpaid. Open it under My Bookings and pay again.

How long do refunds take?

Refunds are issued to the original payment method. How quickly it appears depends on your bank, typically a few working days.

Can I pay for someone else’s booking?

Yes — use split payment on the booking, which produces a payment link per person.

Did this answer your question?

If not, message support from the portal and someone will pick it up with your account in front of them.

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