Smart Studios membership: Basic, Plus and Pro
Booking and paying for a stay never needs a membership. Buying from the shops in the marketplace doesn’t need one either. For everything else, such as kitchen and laundry orders, the assistant and the owner, broker and tenant tools, you need a plan: Basic (₹99 a month or ₹999 a year), Plus (₹599 or ₹5,999) or Pro (₹1,499 or ₹14,999), plus 18% GST. Your first month is free. One membership covers all your roles, and you get a GST tax invoice for every payment. Manage it under My plan in the portal.
| Basic | Plus | Pro | |
|---|---|---|---|
| Price (before GST) | ₹99/month or ₹999/year | ₹599/month or ₹5,999/year | ₹1,499/month or ₹14,999/year |
| You pay each month (with 18% GST) | ₹116.82 | ₹706.82 | ₹1,768.82 |
| Guests and tenants | Kitchen, laundry, assistant and tenant tools | Everything in Basic, 5% off kitchen and laundry orders | Everything in Basic, 10% off kitchen and laundry orders, priority support |
| Owners: active listings | 1 | Up to 5 | Unlimited |
| Owners: extras | None | Reports, portfolio, ₹150 wallet credit each paid month | Everything in Plus, ₹500 wallet credit, own day-use prices, featured listings, 1% lower fee |
| Brokers | 3 unit assignments | 15 assignments, public calendar | Unlimited, featured, early enquiry access |
| Marketplace sellers | Listed as normal | “Verified” badge | Verified, featured first, and sell on ONDC buyer apps through Jrurat |
Your free month
- Everyone gets one free month. If you already had an account when plans became paid (October 2026), your free month started then and My plan shows when it ends
- New accounts start the free month by setting up autopay on any plan. Nothing is charged for 30 days; the first charge is on the day the free month ends
- Cancel before the free month ends and you pay nothing. Your bank may take ₹1 to check the mandate and refund it
- You can switch plans during the free month at no cost; the first charge is simply at the new plan’s price
- Open My plan
In the portal, open My plan (owners: Plan & Billing in the owner portal). You see the three plans with the benefits that apply to you, before and including GST.
- Pick monthly or yearly, then a plan
Yearly costs about ten months’ worth. Press Start free month on a plan (or Subscribe, once your free month is used).
- Authorise with Cashfree
You are sent to Cashfree to set up autopay by UPI, card or netbanking. Your payment details stay with Cashfree.
What happens next
- Your plan starts once the authorisation goes through, and renews automatically
- Your price is locked: it renews at the price you took, even if prices change later. New prices only apply if you subscribe again or change plan
- A GST tax invoice is issued for every payment. Find it under My plan and under Invoices
- Owner wallet credit is added each time a renewal payment succeeds
Without a plan
- Always open: booking and paying for stays, your bookings, invoices, wallet and bills, your profile, help, messages, and maintenance, housekeeping, visitor and emergency requests during a stay
- Paused until you choose a plan: kitchen, laundry, water, transport and parcel orders, the assistant, and the tenant tools. Pages for these take you to My plan. Shopping in the marketplace stays open
- Owners: listings stay live and bookings, payouts, statements and the wallet stay open, but changes need a plan
- Brokers: you stop receiving new enquiries and are not shown on listings until you choose a plan
Upgrade or downgrade
- Upgrade: you pay only the difference for the days left in your current period, plus GST, and the new plan starts straight away. You then authorise the new amount, first charged on your usual renewal date
- Downgrade: the lower plan starts today, and the unused difference for the rest of the period, including the GST you paid on it, goes into your wallet. You authorise the new, lower amount for your renewal date
- Before a downgrade, My plan checks you fit the lower plan, for example the number of active listings or broker assignments. If not, it tells you exactly what to reduce, with a link, and nothing changes until you try again
If something goes wrong
- A page sent me to My plan
- That part of Smart Studios needs a plan, and your free month has ended or you have not chosen one. Choose a plan; you are let back in straight away. Bookings, invoices and bills stay open meanwhile.
- My plan asks me to authorise a new amount
- Your plan changed. Press Authorise on My plan; nothing is charged before your renewal date. If you do not, member services pause a few days after that date.
- It says a payment failed
- The renewal could not be collected, so member services are paused. Check the account or card behind the mandate, then subscribe again from My plan.
- I was told I would get a special price
- Special prices agreed with our team apply when you next subscribe or change plan. If My plan does not show it, contact support.
- I had a flex pass or a meals/laundry subscription
- These have been replaced by the membership. Services are still ordered as usual from Services, and Plus or Pro gives a discount on kitchen and laundry orders.