Book transport

Open Services and choose Transport, then give your pickup point, destination and the time you need it. The transport team assigns an available driver and vehicle, and you can follow the trip status from the portal.

About a minute

The Transport page in the guest portal, with a Book a Ride button and a list of past trips
Services → Transport. Start from Book a Ride; trips you have booked appear underneath.

What a transport request needs

Give as much notice as you can — a vehicle has to be free for that window.

What you enterRequiredFormatExample
Pickup locationRequiredAddress or landmarkGaur City Center, main gate
Drop locationRequiredAddress or landmarkIGI Airport Terminal 3
Date and timeFor flights, book for well before you actually need to leave.RequiredDate and 24-hour time26 Aug 2026, 05:30
PassengersDetermines which vehicle is assigned.OptionalNumber2
LuggageWorth adding for airport runs.OptionalShort text2 large suitcases
NotesOptionalFree textPlease call on arrival

What happens next

  • Your request goes to the transport team
  • A driver and vehicle are assigned and the trip status updates
  • The trip is charged and appears under Invoices

Did this answer your question?

If not, message support from the portal and someone will pick it up with your account in front of them.

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