Buy from — or sell on — the resident marketplace

Open Marketplace in the portal to browse what resident vendors are offering, add items to your cart and place an order — the vendor sees it immediately and updates the status as they prepare and deliver it. To sell, use Become a Vendor, which gives you a store and an order dashboard.

2 minutes to order, about 5 to become a vendor

Buying

  1. Browse and add to cart

    Filter by category or search. Each item shows its price and which vendor is selling it.

    The resident marketplace showing items listed by vendors with prices
    Marketplace — items listed by resident vendors.
  2. Place your order

    Open your cart and place the order. Each line is priced against the vendor’s current price at that moment, so a page left open overnight cannot check out at a stale price.

    If an item sold out or was paused while it sat in your cart, checkout tells you which one rather than silently dropping it.

Selling

  1. Open Become a Vendor and choose your category

    Pick what you will sell — food, maintenance, housekeeping, laundry, beauty, products or tech support. This sets your commission rate, which is shown before you submit.

    The Become a Vendor application showing service category options
    Become a Vendor — category first, which sets your commission rate.
  2. Enter your business details

    These appear on your storefront, so use the name you want customers to see.

    What this screen needs from you

    What you enterRequiredFormatExample
    Business nameShown to every customer on your storefront.RequiredTextAarav’s Tiffin Service
    Owner / contact nameRequiredFull nameAarav Sharma
    EmailRequiredname@example.comaarav@example.com
    PhoneRequired10-digit Indian mobile98765 43210
    DescriptionThis is your pitch — customers read it before ordering.RequiredFree textHome-cooked North Indian tiffin, veg and non-veg
    Service area / addressOptionalFree textTower B, floors 1–12
  3. Provide payout and tax details

    These are needed to pay you and are never shown to customers.

    What this screen needs from you

    What you enterRequiredFormatExample
    PANRequired for payouts and TDS. Stored encrypted.Required10-character PANABCDE1234F
    Bank account numberWhere your earnings are paid. Stored encrypted.RequiredDigits123456789012
    IFSCMust match the branch of the account above.Required11-character IFSCSBIN0001234
    GSTINRequired by law above ₹20L annual turnover.Optional15-character GSTIN09ABCDE1234F1Z5
  4. List at least one service, then submit

    Name what you offer, agree the commission structure, and submit. Your store goes live and you can start adding products.

    You can add, price, pause and unpause products at any time from Vendor Products — pausing hides an item from the storefront without deleting it.

What happens next

  • Your store is live on the marketplace immediately
  • Orders arrive on your Vendor Dashboard, where you accept, prepare and mark them delivered
  • Your payout details are stored encrypted and are never visible to customers

Did this answer your question?

If not, message support from the portal and someone will pick it up with your account in front of them.

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