Register a visitor before they arrive

Open Visitor Passes in the portal and register your visitor’s name, phone number and expected arrival before they turn up. Security then has their pass ready at the gate, so your visitor is not held up while someone calls you for approval.

Under a minute

  1. Open Visitor Passes and add your visitor

    Enter who is coming and roughly when. Registering ahead is what lets security wave them through rather than phoning you.

    What this screen needs from you

    What you enterRequiredFormatExample
    Visitor nameSecurity checks this against what the visitor gives at the gate.RequiredFull nameRhea Menon
    Phone numberUsed to contact your visitor if there is a problem at the gate.Required10-digit Indian mobile98765 43210
    Expected date and timeThe pass is valid around this window.RequiredDate and time24 Aug 2026, 18:00
    PurposeOptionalShort textFamily visit
    Vehicle numberAdd this if they are driving, so parking can be arranged.OptionalRegistrationUP16 AB 1234
    The Visitor Passes screen in the guest portal
    Visitor Passes — register anyone you are expecting.

What happens next

  • Security can see the expected visitor before they arrive
  • Your visitor gives their name at the gate and is let through
  • You are not called for approval while they wait

Did this answer your question?

If not, message support from the portal and someone will pick it up with your account in front of them.

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